At routeprologistics.com, we understand the importance of your privacy and are committed to protecting it. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our truck dispatching services. By accessing our website or utilizing our services, you consent to the terms outlined in this policy.
Information We Collect
- Personal Information:
- When you sign up for our truck dispatching services, we may collect personal information such as your name, contact details, business information, and payment details.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Log Data:
- Like many websites, we automatically collect information that your browser sends whenever you visit our site. This may include your IP address, browser type, pages visited, and other statistics to enhance our service and website.
- Cookies:
- We use cookies to collect information and improve your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Text Message Communications
- Service Communications:
- We use text messaging to communicate with you about your service. Normal messaging rates apply, and the frequency of messages may vary. Mobile carriers are not liable for delayed or undelivered messages.
- Opt-Out Option:
- You may opt out of text messaging at any time by replying to any message with STOP. This will end the communications from that particular phone number. You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by route pro logistics, and you may opt out of those in a similar fashion.
How We Use Your Information
- Service Provision:
- We use your personal information to provide, maintain, and improve our truck dispatching services. This includes managing your account, processing payments, and communicating with you regarding our services.
- Analytics:
- We may use third-party analytics services to monitor and analyze the use of our services. These tools may collect information about how often you use our services, the events that occur within the application, and other usage data to enhance our offerings.
- Communication:
- We may use your email address to send you newsletters, updates, and information related to our services. You can opt-out of these communications at any time by following the instructions provided in the emails.
Information Sharing and Disclosure
- Third-Party Service Providers:
- We may engage third-party companies or individuals to facilitate our services, provide support, or assist in analyzing how our services are used. These service providers will have access to your personal information for these purposes but are obligated not to disclose or use it for any other purpose.
- Legal Requirements:
- We may disclose your personal information in good faith if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Security
We take the security of your personal information seriously. We implement industry-standard measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
Your Choices
You have the right to access, correct, or delete your personal information. You may also choose not to provide certain information, although this may limit your ability to use some features of our services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We advise you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us.
